Provider training
OneDose Premium training
Every tool in the app, start to finish
OneDose for University Hospitals EMS
Welcome to OneDose. Here’s how to get started.
University Hospitals EMS provides OneDose Premium at no cost to Fire and EMS agencies and providers across the UH EMS system. Set up your account in a few steps, then come back anytime for training.
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Get started
Which one are you?
New to OneDose
Set up your account in five steps on your phone. You only do this once.
Missing your code or PIN? Your System Director or Agency Admin has them.
Agency admin
Agency Admins approved by University Hospitals EMS can manage users and turn medications on or off.
Already signed up
Training videos play right on this page. OneDose Academy has every OneDose and OneWeight video, guide and quiz.
Want a live training for your agency? Email helpdesk@myonedose.com.
Have these ready
- Your agency’s Department Code and PIN
- A work email you check
- Your phone, or a computer for OneDose Web
Missing your code or PIN? Your System Director or Agency Admin has them.
- Download OneDoseiPhone, Android or OneDose Web in your browser.
- Tap New User? Sign UpIt’s on the first screen of the app.
- Enter your Department Code and PINYour System Director or Agency Admin has them.
- Choose your agencyWork at more than one? Pick them all, or add one later in
Settings › Account Settings › Subscribed Departments › Add. - Create your loginEmail, username, name, PIN and password. Your first sign-in syncs your UH EMS protocols.
Watch the account setup, start to finish.
Training
Training videos and the University Hospitals EMS webinar.
Each one plays right on this page. Bookmark it and come back anytime.
Provider training
Basic navigation
Find your way around OneDose
Provider training
eMACC user training
Scan and verify medications
Agency admins
Agency Admin Console training
For agency admins
More how-to videos
Short videos on every part of the app, from navigating protocols to body weight entry and CPR Assist, live in OneDose Academy. Get into OneDose Academy
Every training video lives in OneDose Academy.
Already signed up? Log in for all OneDose and OneWeight training videos, guides and quizzes. Want a live training for your agency? Email helpdesk@myonedose.com.
Your plan
OneDose Premium, provided by UH EMS.
No cost to you or your agency. Here’s what’s in the app.
FAQ
Questions from UH EMS providers.
Don’t see yours? The help desk can help.
Need a hand?
Something not working?
Use this form to report issues with the University Hospitals EMS OneDose app, or email helpdesk@myonedose.com.
Missing your code or PIN?
Your System Director or Agency Admin has them.
Want OneDose news now and then? Sign up for the e-news list.
The OneDose lineup
More for your agency.
Narcotics and Spaces live in the OneDose app your crews already use, and OneWeight sends patient weight straight to it. Each one is sold separately.
OneWeight®
Patient weight from the cot
Measured, not guessed, and sent straight to the dose.
See OneWeight
Narcotics
Controlled substance tracking
Your narcotics log shouldn’t be written twice. The dose is the record.
See Narcotics
Spaces
SOPs, ops guides and training
Everything your crews look up, in one app, each in its own space.
See Spaces
Questions for your agency? Email sales@myonedose.com.