OneDose for West Kentucky Healthcare Coalition

Welcome to OneDose. Here’s how to get started.

West Kentucky Healthcare Coalition provides OneDose Premium to every agency and provider in the region. Set up your account in a few steps, then come back anytime for training.

Provided byWest Kentucky Healthcare Coalition logo

Get set up

Set up your account.

Five steps on your phone. You only do this once.

Have these ready

  • Your agency’s Department Code and PIN
  • A work email you check
  • Your phone, or a computer for OneDose Web

Missing your code or PIN? Your System Director or Agency Admin has them, or contact Vickie Siedel at vickie.siedel@ky.gov.

  1. Download OneDoseiPhone, Android or OneDose Web in your browser.Download on the App StoreGet it on Google PlayOpen OneDose Web
  2. Tap New User? Sign UpIt’s on the first screen of the app.
  3. Enter your Department Code and PINYour System Director or Agency Admin has them, or contact Vickie Siedel at vickie.siedel@ky.gov.
  4. Choose your agencyWork at more than one? Pick them all, or add one later in Settings › Account Settings › Subscribed Departments › Add.
  5. Create your loginEmail, username, name, PIN and password. Your first sign-in syncs your WKHC protocols.

Watch the account setup, start to finish.

Training

Training videos and the WKHC webinar.

Each one plays right on this page. Bookmark it and come back anytime.

Webinar recording

WKHC User 101 webinar

Recorded training for WKHC providers

Provider training

OneDose Premium training

Every tool in the app, start to finish

Agency admins

Agency Admin Console training

For agency admins

OneDose Academy

Every training video lives in OneDose Academy.

Already signed up? Log in to OneDose Academy for all OneDose and OneWeight training videos, guides and quizzes.

Want a live training for your agency? Email helpdesk@myonedose.com.

OneDose Academy

Your plan

OneDose Premium, provided by WKHC.

No cost to you or your agency. Here’s what’s in the app.

Agency admins

Run your agency in the Admin Console.

Agency Admins approved by West Kentucky Healthcare Coalition can manage users, turn medications on or off, add policies and documents, adjust concentrations and send notifications.

admin console

FAQ

Questions from WKHC providers.

Don’t see yours? The help desk can help.

Help

Need a hand?

Who to ask when something gets in the way.

Something not working?

Email helpdesk@myonedose.com with your name, agency and what you’re seeing. A real person will get back to you.

Missing your code or PIN?

Your System Director or Agency Admin has them, or contact Vickie Siedel at vickie.siedel@ky.gov.

OneWeight for your agency

The OneWeight cot scale connects to OneDose for WKHC at no additional charge.

See OneWeight · Subscription flyer · sales@myonedose.com

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Get the app

Get the OneDose app.

Available on iPhone, Android and the web. Then follow the steps to set up your account.