Provider training
OneDose Premium training
Every tool in the app, start to finish
OneDose for El Dorado County EMS
Welcome to OneDose. Here’s how to get started.
El Dorado County EMS provides OneDose Premium at no cost to Fire and EMS agencies and providers across the county. Set up your account in a few steps, then come back anytime for training.
Provided by
Upcoming webinars
OneDose Premium refresher training
The newest OneDose Premium features and the ImageTrend integration. Each session covers the same content, so pick the one that works for you.
- Thu, Oct 2210:00 am PTWatch recording
- Fri, Oct 239:00 am PTRegister
- Thu, Oct 291:30 pm PTRegister
- Fri, Oct 3012:00 pm PTRegister
Can’t make it? A recording will be posted in the Training section after the webinars.
Get set up
Set up your account.
Five steps on your phone. You only do this once.
Have these ready
- Your agency’s Department Code and PIN
- A work email you check
- Your phone, or a computer for OneDose Web
Missing your code or PIN? Your System Director or Agency Admin has them.
- Download OneDoseiPhone, Android or OneDose Web in your browser.
- Tap New User? Sign UpIt’s on the first screen of the app.
- Enter your Department Code and PINYour System Director or Agency Admin has them.
- Choose your agencyWork at more than one? Pick them all, or add one later in
Settings › Account Settings › Subscribed Departments › Add. - Create your loginEmail, username, name, PIN and password. Your first sign-in syncs your El Dorado County EMS protocols.
Watch the account setup, start to finish.
Training
Training videos and upcoming El Dorado County EMS webinars.
Each one plays right on this page. Bookmark it and come back anytime.
Agency admins
Agency Admin Console training
For agency admins
Webinar recording
Premium refresher webinar
Recorded October 22, 2026
Upcoming webinars
- October 22, 2026 at 10:00 am PTWatch recording
- October 23, 2026 at 9:00 am PTRegister
- October 29, 2026 at 1:30 pm PTRegister
- October 30, 2026 at 12:00 pm PTRegister
OneDose Premium refresher webinars cover the newest features and the ImageTrend integration. Each session covers the same content. A recording will be posted here afterward.
OneDose Academy
Every training video lives in OneDose Academy.
Already signed up? Log in to OneDose Academy for all OneDose and OneWeight training videos, guides and quizzes.
Want a live training for your agency? Email helpdesk@myonedose.com.
Your plan
OneDose Premium, provided by El Dorado County EMS.
No cost to you or your agency. Here’s what’s in the app.
Agency admins
Run your agency in the Admin Console.
Agency Admins approved by El Dorado County EMS can manage users, send OneDose notifications or trainings to staff, add your own agency PDFs and more, without edit access to the regional guidelines.
FAQ
Questions from El Dorado County EMS providers.
Don’t see yours? The help desk can help.
Help
Need a hand?
Who to ask when something gets in the way.
Something not working?
Email helpdesk@myonedose.com with your name, agency and what you’re seeing. A real person will get back to you.
Missing your code or PIN?
Your System Director or Agency Admin has them.
OneWeight for your agency
The OneWeight cot scale connects to OneDose for El Dorado County EMS at no additional charge.
Want OneDose news now and then? Sign up for the e-news list.
Get the app
Get the OneDose app.
Available on iPhone, Android and the web. Then follow the steps to set up your account.
